Toll-Free: 1-844-983-5266
Member's area
Contact Velcom Technical Support for help with technical questions by opening a support ticket. If you require immediate assistance, please call the Velcom hosting technical call center.

Before you open a new support ticket or call our tech support, please check out our FAQ (Frequently Asked Questions) page. The answer you're looking for might be there!

Support tickets are handled in the order in which they are received.






Technical Support Hours:
Mon - Fri 9:00 AM to 01:00 AM EST
Sat - Sun 9:00 AM to 05:00 PM EST
Phone: 416-800-7551
Support Toll-Free: 1-844-983-5266
E-Mail: support@velcom.ca

Sales:
Sales: 416-800-7551
Toll-Free Sales: 1-844-983-5266
Fax Inquiries: 905-793-6894

Sales & Billing Hours:
Mon - Fri 9:30 AM to 11:00 PM Eastern Standard Time
Sat - Sun 9:00 AM to 5:00 PM Eastern Standard Time
E-Mail: billing@velcom.ca
Office Address:
1900 Clark Blvd., Unit 5
Brampton, Ontario
L6T0E9
NOTE: We are not a public location. Anyone coming by to drop off or return any items will be rejected.

Abuse/Copyright Notices
Notice of Copyright Infringement

How to escalate a complaint.


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